None of my Cameras Record

[Revo2Maxx]

Reboot the camera, locked means you have tried a wrong password to many times.

Something I am wondering, you happen to be using a mesh router system? Issues with this could be the router us giving out a ip address that isn't in the correct range and still have access to internet.

About, can't find network host, normally means a camera is offline maybe disconnected or don't have access to network.

Maybe make ticket with Amcrest, they could if you let them have access to your network and help you solve the issue.

Only cameras I have ever had issue with are different brand not designed to connect with NVR trying to use.

[hawkeye62]

My router is ethernet only. I have one AP in my office located in the front of the house. A second AP is located in the basement in back of the house. They work as stand alone units, not intended to serve as "walk around" wifi. The basement AP is about four feet from the ASH47. ASH47 is on a work bench, not in the normal place. I have a third AP in basement as backup for the main AP. I don't see how the ASH47 doesn't have network access. Especially since it works perfectly in ASP.

I guess I will try the Amcrest ticket.

Best regards, Jim

[Revo2Maxx]

Press the Windows key on your keyboard, and press R at the same time, The type in the box that comes up cmd, then in the window that comes up type in ipconfig, make a note of the IP address, If using a multi IP address setup make note of the list of IPs, gateway and subnet mask. *Using the computer that you connect to your ASH47 using ASP* Then from a computer that is on your Router path that your NVR is setup on be it just the router or a switch connected to the router, Again from that computer press windows key and R at same time, then cmd, then ipconfig and list what IP you are using for both ASP PC and computer connected to same area as your NVR.. IF only connect over wifi to your network besides the NVR connected to your router you will need to setup a computer to connect to your router as well, I need to know what the IP on your Router, *Not your WAN IP just the LAN IP* and need to know the IP of the computer running ASP...

All devices need to be on the same network range.. If you have something in 192.168.0.xxx and your ap is handing out 192.168.1.xxx then they will not connect without having a DMZ or forwarding setup.. This isn't 100% fact, but is way to live by.. I say this because my 2nd router that I use as my Main router is on 10.0.0.xx range my first router is setup with 192.168.0.xx and I have an Amcrest Ip camera on that router and I can pull it into my 4216E-AI NVR.. I can't pull it in any of my other NVRs.. However my 3rd router is setup as a Bridge, this router I had setup first as a Router on router.. The IP range was 10.0.12.xx and all the cameras had access to the internet and could access over ASP as long as I used P2P setup mode. Now I have it just setup as a Bride and use my second 10.0.0.xx router as the DHCP server and a single NAT..

Problem with a Consumer AP is they often act as a firewall as well, Commercial and industrial APs usually don't have firewalls..

[hawkeye62]

OK, here is a lot of info.

The laptop that I use for ASP. Connected to AP in basement at back of house.
IPV4 !92.168.1.120
Subnet Mask 255.255.255.0
Default Gateway 192.168.1.1

A laptop in my office in the front of my house. Connected to the AP in the office.
IPV4 192.168.1.109
Subnet Mask 255.255.255.0
Default Gateway 192.168.1.1

A desktop computer in my office in the front of my house. Connected to the router via ethernet.
IPV4 192.168.1.101
Subnet Mask 255.255.255.0
Default Gateway 192.168.1.1

The ASH47 IP address: 192.168.1.125

Regards, Jim

[Revo2Maxx]

Well from what the IP information states there should be no issues with access to the NVR.. In my Video, I now only added the camera back once but a few different times.

Same day I uploaded 2 different Videoes with different types of adding in my ASH47 First one here.. https://youtu.be/Rl5us1f2bo4

Second one was showing that adding in to my NVR on my HS model over WebUI so others couldn't say that it works on 1 model but not HS model. So i wanted to be clear that it does infact work with that. My ASH47 is connected still to 3 different NVRs and Blue Iris. https://youtu.be/Rl5us1f2bo4

My NVRs, 10.0.0.200 Amcrest Ai NVR, 10.0.0.225 Amcrest 4116E-HS, 10.0.0.96 Alibi 16ch Ai POE NVR and my Blue Iris.. My ASH47 is on 10.0.0.87 and even if I reset it back to factory it would come back as 10.0.0.87 because I have my Router also setup to give it a Static IP.

Need to know what all happened at the time it used to work and now no longer works? HDD issue would only effect the NVRs lack of recordings.. Might need to Factory reset the NVR..

Need to find out if the AP is working in DHCP mode, if you are running a Multi or Single Nat, even though the IP ranges are in spec, If your one router is Master and the AP is working as a Slave and handing out the same IP range that can fail, Normally wouldn't even let it happen. But hard to understand how your NVR and computers and ASH47 are on the same Network range but NVR won't let you access the camera.. Can you confirm that your NVR is infact on 192.168.1.XXX range?

[hawkeye62]

I have logged into the NVR many, many times using IP 192.168.1.108.

I don't understand your comments about an AP handing out IP addresses. As far as I know only my router hands out IP addresses. All the AP does is provide wifi access to the network?

Regards, Jim

[Revo2Maxx]

Sorry some APs are able to run in what is called Router Mode.. So just saying if it happens to be used in a setup like that then it could have its own DHCP server.. Next as i said another reply it also could be that your AP is in a Protection mode. AKA Isolation mode. If your AP is setup with such function I would turn it off. There are many different ways of doing this so I would double check your AP manual some might have a Switch on the device where others would need to access the APs GUI and make changes in the setup.

Again there are many ways to setup an AP and I don't know how yours is setup, Something that if you were setup with Shared SSID, or Unique SSID for all your AP, if there was a way to know for sure that you are connected close to the NVR I would move the camera to make sure that it isn't an Isolation issue. Or if running an AP on a Multi SSID setup I would double check that you are not in a Guest SSID because they would be Isolated for sure normally even when just running a Guest SSID on a normal router. I mean sure they can be setup with it off as well most come setup already turned on..

So Here is an idea,, From all 3 computer locations seeing they are connected as you say form different points. Press Windows Key and R same time, Type CMD, then type ping 192.168.1.125 -t and let it run for 10 to 20 pings. Once there, press CTRL and C to stop it..

What was the return on the Ping times? Did any of them fail?

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[Revo2Maxx]

Give you an idea of a bad connection camera. My ASH26 is in a bad area to my router setups. All over shoot it or the one it is connected through goes pass to many walls with wire mesh in the walls. While it is able to connect and record full time on Sub Channel it does have some packet loss every now and again. Not much to notice in playback but as you can see in my Ping to the camera there is 2 packet loss and return is little slower then I like..

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[hawkeye62]

I did the ping thing first.
Computer I use to access 4108, 25 pings. 2 lost, min ms 6, max ms 19, avg ms 11
Laptop in front office, 30 pings, 0 lost, min ms 4, max ms 15, avg ms 7
Desktop computer in front office, 29 pings, 0 lost, min ms 2, max ms 38, avg ms 6
Laptop in front office 941 camera, 32 pings, 1 lost, min ms 1, max ms 3, avg ms 1

The AP in the basement doesn't have DHCP option. It does have Repeater Mode which is off. It only has one SSID. It does not have a Protection Mode or a Guest option. I am still working on the other two APs.

Regards, Jim

[Revo2Maxx]

Ok well looking up the Docs on one of my properties and the AP that I use there, It offers two modes Normal and Repeater and it says if I don't want the Connected devices to be isolated from the other devices on my network to use normal AP mode. So sounds like your AP might be setup the same from having Repeater option and a normal.

Computer used to access NVR is that wired or Wireless? If that is wired you might want to check your Network cables and or if you have an open port you might want to change the computer port test if that don't change then put it back where it was and move the NVR, Yet if that still don't change then it might be that your NVR is going bad. I know that before my 2108E-HS went bad on the ethernet it was starting to have packet losses. Yours so far has lasted longer then my NVR did before I had to repair it.. All cameras connected to POE ports worked fine, Only cameras connected over Ethernet and I was not able to access it in the end. Once repaired it was back working as expected...

So doing a ping from my office, I can see what devices are closer in my network and what ones have better connections then others. Looking at the pings the ones with higher return times are 3 switches away, Some of the switches I have setup in a way that it knows the pings are not prioritized so the traffic is held up. I can go into my Switches and change them to Critical and doing so I can reduce my Ping times.. So it hard to explain, Traffic at the last switch the cameras have their NVR and Ping times are 0 to 1max so traffic forward to me is reduced because I have other larger cameras that I give priority to seeing the NVR they are connected to are on my office switch.. So traffic to them cameras are critical and move better between the 3 switches..

When a AP or router is in play 3 switches away with a Wifi camera that is connected. i have it going to local to the router and at the router return time is 1 to 3 and says avg is 2ms.. However at my office that avg is upto 8ms and can change on days with high Wifi traffic in my neighborhood..

Loosing ping returns on the other hand means that the data isn't reaching the intended destination, resulting in a disrupted or unstable connection. Often causing lagging or glitches in activities like online gaming or streaming a video or video calls. In the case of working with DVR/NVRs can mean loss of packets that can keep a good video stream for our security cameras. Anyway this can be caused by Faulty hardware, poor signal strength.. Maybe issue with being in a large Wifi area where people are going over your wifi. Not meaning they are connected to it but their traffic is high and causing issues with others within the same channel...

to see picture fill size have to right click and view in new tab.

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