No longer getting Notification on iPhone6+

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DerbyDale
Posts: 10
Joined: Thu May 26, 2016 7:43 am

Re: No longer getting Notification on iPhone6+

Post by DerbyDale »

pdog75 wrote:Crickets...

Support?
? Melvin from Amcrest support just said they have an update for the iPhone app, and are just waiting for Apple App Store to approve it.

I would wager Amcrest accidentally let their APN certificate (Apple Push Notification) from Apple expire. If so, that would require creating a new certificate and thus an update to their app that will work with the new certificate.
tonester
Posts: 59
Joined: Wed Jun 29, 2016 10:33 am

Re: No longer getting Notification on iPhone6+

Post by tonester »

Melvin--thanks for the update; will the pending updated app resolve the landscape rotation issue in which for whatever odd reason all of a sudden I am no longer able to rotate the app into landscape mode on my 6 Plus--issue just stopped working recently, and occurs both on the current version and the version just before it...and yes I even tried uninstalling and then reinstalling both versions--no dice.
Mooeasy
Posts: 11
Joined: Fri Nov 11, 2016 9:05 pm

Re: No longer getting Notification on iPhone6+

Post by Mooeasy »

Add me to the list. Spent hours trying to get it to work too. Stopped working on November 7th. Need a fix ASAP!
straightshooter
Posts: 8
Joined: Fri Oct 28, 2016 3:38 pm

Re: No longer getting Notification on iPhone6+

Post by straightshooter »

I called support and they say wait for the next release.
The new release Amcrest View Pro 3.40.0052 is out.
I just gotten new Push Notifications on the phone.
straightshooter
Posts: 8
Joined: Fri Oct 28, 2016 3:38 pm

Re: No longer getting Notification on iPhone6+

Post by straightshooter »

In the future, they should keep the old versions online so that users can roll back to the old releases that worked.
DerbyDale
Posts: 10
Joined: Thu May 26, 2016 7:43 am

Re: No longer getting Notification on iPhone6+

Post by DerbyDale »

straightshooter wrote:I called support and they say wait for the next release.
The new release Amcrest View Pro 3.40.0052 is out.
I just gotten new Push Notifications on the phone.
Same here. I upgraded the app this morning and Push Notifications are working again.

At first it still wasn't working, then I went into Push Notifications in the app and save the settings again. I didn't change anything, just opened it up and saved what was there. After that, all was good.
Last edited by DerbyDale on Sat Nov 12, 2016 7:51 am, edited 1 time in total.
dan
Posts: 2
Joined: Sat Nov 12, 2016 6:46 am

960h dvr

Post by dan »

Can the DVR work off wifi, or does have to be WIRED to router to connect remotely?
straightshooter
Posts: 8
Joined: Fri Oct 28, 2016 3:38 pm

Re: 960h dvr

Post by straightshooter »

dan wrote:Can the DVR work off wifi, or does have to be WIRED to router to connect remotely?
It must be physically connected to your network.
Mooeasy
Posts: 11
Joined: Fri Nov 11, 2016 9:05 pm

Re: No longer getting Notification on iPhone6+

Post by Mooeasy »

Did anyone get the push notifications working again with the new app update? I'm still having no luck. If you did get it working, what scheduling/recording settings are you using?
DerbyDale
Posts: 10
Joined: Thu May 26, 2016 7:43 am

Re: No longer getting Notification on iPhone6+

Post by DerbyDale »

Mooeasy wrote:Did anyone get the push notifications working again with the new app update? I'm still having no luck. If you did get it working, what scheduling/recording settings are you using?

All I did was went into Push Notifications in the iphone app and save the settings again. I didn't change anything, just opened it up and saved what was there. After that, all was good.
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