Amcrest Forum

Hi, I wonder if anyone has come across this issue before (and if Amcrest will actually help). I lost power for 5 minutes today and everything is back. I powered up the camera and software and it is not loading all the data files. It has files from June 8th until today and it is only loading files fo...

I would return it and head to a competitor with better customer service. Just my opinion though.

Wow. The lack of response from Amcrest show how much disregard it has for its customer base. You really need to rethink your customer service strategy as it is very poor at best! What is the point of a support forum if you don't answer questions. Is it because you don't care or are too stupid to kno...

Wow. The lack of response from Amcrest show how much disregard it has for its customer base. You really need to rethink your customer service strategy as it is very poor at best! What is the point of a support forum if you don't answer questions. Is it because you don't care or are too stupid to kno...

I have come across some serious shortcomings with Amcrest Surveillance Pro. I checked it a few minutes ago and it showed some recordings and allowed me to view some of the recordings. I had to restart my computer and now there is only 1 recording and it does not play in Surveillance Pro. This needs ...

Morning, I have an Amcrest AIP2MC camera and I am having an issue with playback through version 1.14.1 of Amcrest Surveillance Pro The issue is that it doesn’t playback any stored videos and it doesn’t always record despite recording schedule being set for 24/7. I am using Windows 10 64bit with 16GB...

Good morning all, I am trying to use the remote detection settings and it doesn't appear to be working at all. I have the Amcrest IP2M-841B-UK 1080P camera running firmware version 1.14.1 I have set up the drive to be used for recording. I have also set a recording schedule of motion detect but this...

Sorted it after the software guide was extremely unhelpful!

Hi Melvin, Thanks for this. I have downloaded the software but am running in to issues when trying to use the PC-NVR. When I select the PC-NVR option from within the Amcrest Surveillance Pro, it does not give me the option to select remote device so cannot get any further in to the installation. Do ...

Good evening everyone, I am trying to set up recording with motion detection but with no luck. I have an IP2M-841B camera and I have set the settings to record when motion is detected and to send notifications. Notifications are not an issue. Recording is the problem. I have set the recording paths ...