This cam is new. I have it connected via ethernet to my Amcrest NVR.
It keeps losing its connection to my router's TCP/IP network. If I unplug it and let it sit with no power for a while, it will show up again on the network, but only for about 20 minutes or less until it goes off the network again.
Any ideas or should I just return it?
Amcrest 2304TVL keeps dropping of TCP/IP network
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dreamghoul
- Posts: 1
- Joined: Fri Feb 09, 2018 2:33 pm
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wilcochris
- Posts: 10
- Joined: Tue Jul 11, 2017 11:11 am
Re: Amcrest 2304TVL keeps dropping of TCP/IP network
I would return it and head to a competitor with better customer service. Just my opinion though.
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mrcleanstl
- Posts: 5
- Joined: Mon May 29, 2017 4:05 pm
Re: Amcrest 2304TVL keeps dropping of TCP/IP network
If you have not yet opened a case with support I would recommend that you start there. It's possible that you have a a defective one that will require RMA.