Amcrest Forum

Hi Melvin.... I see you've been answering questions this morning. What about mine? Is there a solution?

When viewing video via the playback option on my Android phone when my screen timeout kicks in if I don't touch the screen it eventually closes and stops the video, forcing me to have to start all over. Most apps are coded so that when viewing a video the screen timeout is disabled. Is there a way t...

Thanks RussL. My cameras and the app were working again by late afternoon. No action taken on my part.

I chatted with Melvin earlier and he asked me to reboot the cameras when I get home. It sounds like it's a bigger issue though. Melvin are you seeing this? Can someone check the server(s)?

Is it just me or is there a bigger issue? My Amcrest View Pro app was working fine this morning(east coast), but has been unable to establish a connection to my cameras this afternoon. I keep getting the 'Failed to connect' error. Is there an issue with the servers? I know my connection at home is g...

Hi all. I have a question. Is there a way to go directly to the camera presets when using the Android app? If so, how? I haven't managed to find it. I am always swiping back and forth to move the camera position/view, but I'd prefer to be able to tell it to go to preset 1, preset 2, etc.....like I c...

I actually had similar problems initially. I made a change about a week ago and it's been flawless from the Amcrest View Pro app ever since. The change I made on my internal router/gateway is that I made the IP addresses assigned to my cameras static. Prior to making this change I noticed that my ca...