Amcrest View Pro app for Android video playback times out

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kpindc
Posts: 7
Joined: Mon Apr 18, 2016 8:51 am

Amcrest View Pro app for Android video playback times out

Post by kpindc »

When viewing video via the playback option on my Android phone when my screen timeout kicks in if I don't touch the screen it eventually closes and stops the video, forcing me to have to start all over. Most apps are coded so that when viewing a video the screen timeout is disabled. Is there a way to enable this in the Amcrest View Pro app? If so please tell me how.

Thanks!

KP
kpindc
Posts: 7
Joined: Mon Apr 18, 2016 8:51 am

Re: Amcrest View Pro app for Android video playback times ou

Post by kpindc »

Hi Melvin.... I see you've been answering questions this morning. What about mine? Is there a solution?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Amcrest View Pro app for Android video playback times ou

Post by Melvin »

Hello kpindc,

Sorry for the delayed response. Unfortunately there is no way in the app to control how that works.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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