Motion Detect - No Email

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
sobeservices2
Posts: 13
Joined: Sat Oct 24, 2015 10:13 pm

Re: Motion Detect - No Email

Post by sobeservices2 »

Ok I enabled it inside the individual cam started getting emails then from
Both the nvr and the cam itself . So I to the email settings out of the cam and just left the motion activated.
I noticed I only get the picture attachment on the email when I get it directly from the cam. The nvr doesn't attach the snapshot now.

Appreciate your help. Thus far making progress here
Stanley
Site Admin
Posts: 37
Joined: Wed Oct 14, 2015 2:20 pm

Re: Motion Detect - No Email

Post by Stanley »

Hello,

Part 1:
Login to your NVR using your local computer or NVR directly. (IP Address:37776)
Go to "Settings". Click the "Event" tab then "Detect" tab. Check "Show Message" and "Send Email".
Confirm "Record Channel" is checked and specify which camera you want recording. [1,2,3,4]
Confirm "Snapshot" is checked.

Part 2:
Go back to Menu. Click "Network" click the "Email" tab.
Confirm "Attachment" is checked.

Part 3:
Go back to Menu. Click "Storage" click the "Record" tab. Confirm "Snapshot" is enabled. (From here you can set individual cameras to snap. [1,2,3,4] Click the "Schedule" tab and the "Snapshot" tab. Check "MD" (Motion Detect - Yellow) Click "Copy" at the bottom and check "All" cameras. (Or configure to your preference.) Click "Apply" and "Ok".

Please let me know if you have any questions.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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sobeservices2
Posts: 13
Joined: Sat Oct 24, 2015 10:13 pm

Re: Motion Detect - No Email

Post by sobeservices2 »

I reconfirmed that info still no go nothing
sobeservices2
Posts: 13
Joined: Sat Oct 24, 2015 10:13 pm

Re: Motion Detect - No Email

Post by sobeservices2 »

it sends and email but not attachment
sobeservices2
Posts: 13
Joined: Sat Oct 24, 2015 10:13 pm

Re: Motion Detect - No Email

Post by sobeservices2 »

I did this got the nvr to detect it but it won't send snapshots..
sobeservices2
Posts: 13
Joined: Sat Oct 24, 2015 10:13 pm

Re: Motion Detect - No Email

Post by sobeservices2 »

ok i got it to send the email but no snap shot pictures...no attachments and i did enable it
Stanley
Site Admin
Posts: 37
Joined: Wed Oct 14, 2015 2:20 pm

Re: Motion Detect - No Email

Post by Stanley »

Hello,

Are you using any email clients for accessing your email or have you checked it directly using web?
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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sobeservices2
Posts: 13
Joined: Sat Oct 24, 2015 10:13 pm

Re: Motion Detect - No Email

Post by sobeservices2 »

Checked both ways.
sl33p3r
Posts: 5
Joined: Sat Mar 18, 2017 11:33 am

Re: Motion Detect - No Email

Post by sl33p3r »

I know this is an old thread, but I would like to reopen it, as I am having this same problem.
NVR 4108E
Web:3.1.0.5
System Version:3.200.AC00.0
Build Date:2016-04-26

I followed the steps above from @Stanley.
I get the email notifications on motion just fine, but there is not snapshot attachment.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Motion Detect - No Email

Post by Melvin »

Hello sl33p3r,

UnNder settings > Storage > Schedule > Snapshot, make sure the snapshot schedule is set for motion detection. You should see yellow bars across for the snapshot schedule.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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