NVR NV4108E-HS Vertical Purple Lines

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Jered
Posts: 2
Joined: Wed Feb 05, 2020 9:59 am

NVR NV4108E-HS Vertical Purple Lines

Post by Jered »

The monitor I have attached to my NVR now has purple lines running vertically. This suddenly showed up about a week ago. I purchased my NVR through Amazon in June 2018. I have attempted the following to resolve with no changes. The cameras viewed through the App have no lines and look perfect.

-Rebooted NVR
-Hooked up different HDMI cable
-Hooked up different device to monitor which shows no lines, neither does monitor settings menu, only Amcrest menu and Amcrest camera video viewed on monitor.

Thank you,
Jered
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Revo2Maxx
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Joined: Sat Jun 15, 2019 3:05 pm

Re: NVR NV4108E-HS Vertical Purple Lines

Post by Revo2Maxx »

@Jered Hello and Welcome to the Forum

I see you said you tried different Cable. However does your monitor or TV have more then 1 port? Might not be a cable issue could be Port Issue.

Then the Colors kind of make me think that the Camera has a ICR. Is this system a new to you or and this is how it was or have you had this for some time?

If you have had this and when you tested the camera if you tested the camera on the bench when you would go from day Color to Night B/W did the camera make a Click noise? Some cameras not all cameras have a Built in Powered Infrared Cut Removable Filter. At times the motor can go out or maybe the camera got shocked on transit and the filter is out of adjustment.
Be Safe.
jack7
Posts: 904
Joined: Tue May 29, 2018 7:46 pm

Re: NVR NV4108E-HS Vertical Purple Lines

Post by jack7 »

Check to see if your NVR hdmi is set to a resolution that is supported by your monitor.
Jered
Posts: 2
Joined: Wed Feb 05, 2020 9:59 am

Re: NVR NV4108E-HS Vertical Purple Lines

Post by Jered »

Hello,
The monitor has two hdmi ports. The lines appear on both. A different device plugged into one of the same ports shows no lines.
The whole system was new to me in June 2018. The lines showed up about a week ago. I had made no recent changes to the system.
The lines persist through all Amcrest Menus as well as camera screens.
I can not find where you change the nvr monitor resolution please advise.

Thank You for your time,
Jered
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Revo2Maxx
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Joined: Sat Jun 15, 2019 3:05 pm

Re: NVR NV4108E-HS Vertical Purple Lines

Post by Revo2Maxx »

You can find the Display area under Main Menu, System then on the Left side under General is Display... I am not sure that is an issue.. Most times Resolution issue is no Video at all or that has been my issue anyway.. I have had to go reset on my 4k once do to the fact I set out of range for my monitor...

Said you changed HDMI same issue, Same issue on extra extra port hummm You have a Monitor laying around you could test it on? Off the DSUB and see if it is maybe a issue on the HDMI output of the NVR?
Be Safe.
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