Won't connect with new router

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davido53
Posts: 2
Joined: Thu Jul 07, 2016 9:22 am

Won't connect with new router

Post by davido53 »

I upgraded my router and now can't get a live camera.

Tried changing IP with the IP config but didn't work.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Won't connect with new router

Post by Melvin »

Hello davido53 ,

Please do a hard reset on the camera and set the camera fresh from the phone app or computer. Please contact our support if you are still facing issues.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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