Wireless problem and windows installer does not render right

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jreichardt
Posts: 3
Joined: Wed Apr 06, 2016 3:24 pm

Wireless problem and windows installer does not render right

Post by jreichardt »

I bought a wireless camera and am trying to install it. It will not detect the wireless network so i have it hard wired. now trying to install the installer that i just downloaded from the site and the screen will not render during installation (only getting upper right 3/4). IP tool installed and detects camera which is a plus but still nothing is functional
jreichardt
Posts: 3
Joined: Wed Apr 06, 2016 3:24 pm

Re: Wireless problem and windows installer does not render r

Post by jreichardt »

interestingly i can get it to install with blind guess for tab and spacebar order
jreichardt
Posts: 3
Joined: Wed Apr 06, 2016 3:24 pm

Re: Wireless problem and windows installer does not render r

Post by jreichardt »

web app and wireless detect worked after iphone update 8.3.1(?)
DavidN
Posts: 16
Joined: Thu Feb 18, 2016 10:53 am

Re: Wireless problem and windows installer does not render r

Post by DavidN »

I'll assume you meant the iOS 9.3.1 emergency fix worked. Apple broke a few things in the 9.3 release, primarily that clicking on web links sometimes caused apps to freeze. Sounds like you may have been bit.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Wireless problem and windows installer does not render r

Post by Melvin »

Hello,
Login to the cameras web interface by clicking on the 'e' icon on the Ip config tool. You can set up the camera on wifi from the web interface. After that you can add it to the phone using the Amcrest view app.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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