Why do you keep lying about your HDCVI systems?

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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linflas
Posts: 29
Joined: Thu May 28, 2015 2:31 am

Why do you keep lying about your HDCVI systems?

Post by linflas »

Support for All Major Browsers Including Safari (Mac)

The HDCVI web interface is compatible with Internet Explorer, Firefox, and Chrome. And finally there is also support for Safari on the Mac OS! This web interface is where you can streamline and bring together all of your cameras for a simplistic, intuitive, and powerful interface. With local or remote access, you can configure, manage, and access your video streams in no time at all while being able to monitor all your feeds on the same screen at the same time


Direct quote from your webpage, chrome and internet explorer DO NOT work and have not worked for months, and you promise fixes months ago and never follow through.

The WORST product support I have ever had from any company, even comcast is better than you guys.
Amcrest 1080P HDCVI 8CH 4TB DVR Security Camera System w/ 8 x 2.1MP Bullet Cameras
^^^^
That is the system I own
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Why do you keep lying about your HDCVI systems?

Post by Melvin »

Hello linflas ,
Sorry to hear about the issue. The DVR currently supports IE and Mozilla Firefox in Windows and Safari browser in Mac. If it does not work in IE or safari , it is a computer specific issue and we will need some troubleshooting. I would suggest you get in touch with your technical support team.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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UpUpandAway
Posts: 3
Joined: Thu Apr 07, 2016 5:18 pm

Re: Why do you keep lying about your HDCVI systems?

Post by UpUpandAway »

Here we are well into the next year and still no solutions. And the description still hasn't change. How disappointing.
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