What keeps changing my video settings to VGA?

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dtcamcrest
Posts: 12
Joined: Tue Nov 01, 2016 11:47 am

What keeps changing my video settings to VGA?

Post by dtcamcrest »

Periodically, I find that my Amcrest cameras have its settings changed in Setup->Video from 1080p to VGA. Yuck.

I'm the only person who has an account on these cameras.

I only access these cameras through Synology Surveillance Station, and the official Amcrest iOS and Android apps.

Any clues?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: What keeps changing my video settings to VGA?

Post by Melvin »

Hello dtcamcrest ,

Form what we have seen if you have the camera set up in Amcrest cloud , it will default to the resolution set at the cloud. It can also be that the surveillance station is resetting this on the camera.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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