Web Setup

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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jmwdl143
Posts: 1
Joined: Wed Mar 23, 2016 5:43 pm

Web Setup

Post by jmwdl143 »

In the UPnp menu there are no checkboxes appearing in the PAT table .Therefore I cannot uncheck
the last 4 check boxes as the instructions ask.
What am I doing wrong??
Thanks!
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Web Setup

Post by Melvin »

Hello jmwdl143,
If the UPNP does not work, you can try the alternate method of port forwarding. Please take a look at the below video. Please contact our support if you are still facing issues.
https://www.youtube.com/watch?v=o9gWmwBpohg
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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david21
Posts: 2
Joined: Sun Jul 17, 2016 4:41 pm

Re: Web Setup

Post by david21 »

jmwdl143 wrote:In the UPnp menu there are no checkboxes appearing in the PAT table .Therefore I cannot uncheck
the last 4 check boxes as the instructions ask.
What am I doing wrong??
Thanks!
Hi i have the same issue, in the manual that comes with my system it says "Uncheck the last 4 checkboxes in the PAT table on the UPNP menu" but there is no checkboxes at all.

I am not looking for alternate ways to do it, i want it this way.

Please help me resolve this issue.
THANKS!
Anthony027
Posts: 2
Joined: Mon Oct 24, 2016 4:17 am

Re: Web Setup

Post by Anthony027 »

Yep, the exact same problem here too, no option to unselect boxes in PAT table, unable to get remote access working on a PC or my iPhone using the amcrest app.
I am in Australia and despite several emails to support, continue to get ignored. I cannot tell you how frustrated I am.....

Anthony
Needaholiday
Posts: 8
Joined: Sun Nov 06, 2016 3:48 pm

Re: Web Setup

Post by Needaholiday »

UPnP failed for me as well. I simply set port forwarding in my router, perfect, easy solution.

Have also set up dynamic DNS and am using an owned domain name to forward to the dynamic means I can access my camera from my own domain name.

So far I'm impressed with Amcrest IP camera.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Web Setup

Post by Melvin »

Hello Anthony027 ,

If UPNP has failed setting up port forwarding would be the best option.

https://www.youtube.com/watch?v=o9gWmwBpohg
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
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