Unable to to Connect from Iphone App

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
Post Reply
qmnjb007
Posts: 1
Joined: Sun Nov 27, 2016 12:45 pm

Unable to to Connect from Iphone App

Post by qmnjb007 »

Hello,

I have an IP4M-1025E camera setup via P2P, and am able to access the Live View from an external network via the Amcrest View Pro iPad app version 3.31.0202 without issue. I am not able to connect, however, from the iPhone app version 3.40.0052. I have added the camera via P2P in "Device Manager" and see it listed on the iPhone, but am never able to connect. I see "Failed to connect" in the status bar, but am able to connect via the iPad.

Please Help! Problem has persisted for weeks.
Post Reply