unable to login...

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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mikey101
Posts: 13
Joined: Sat Nov 19, 2016 8:12 pm

unable to login...

Post by mikey101 »

...after upgrade this morning. Says "Login Failed" trying to login to camera :cry:
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: unable to login...

Post by Melvin »

Hello mikey101,

A hard reset of the camera is required after firmware update.

For this, you need to press and hold the indicator light on the back of the camera for 10 - 15 seconds. The light will turn red and the camera will do its initial pan/tilt after this. You need to set up the camera once again after this as it will reset all the settings
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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