Unable to connect to ca meta for live view

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hectorargueta
Posts: 1
Joined: Sat Aug 27, 2016 4:00 pm

Unable to connect to ca meta for live view

Post by hectorargueta »

I was setting up my amcrest 720p camera via WiFi on the app and It gets connected to WiFi just fine , however the last step fail 's which is to get the live view of the camera. I get an error unable to connect or connection failed.
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Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Unable to connect to ca meta for live view

Post by Melvin »

Hello hectorargueta,

PLease try hard resetting the camera and try again. For this, you need to press and hold the indicator light on the back of the camera for 10 - 15 seconds. The light will turn red and the camera will do its initial pan/tilt after this. You need to set up the camera once again after this as it will reset all the settings
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Unable to connect to ca meta for live view

Post by Melvin »

Hello hectorargueta,

PLease try hard resetting the camera and try again. For this, you need to press and hold the indicator light on the back of the camera for 10 - 15 seconds. The light will turn red and the camera will do its initial pan/tilt after this. You need to set up the camera once again after this as it will reset all the settings
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
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