Unable to Change Views on Monitor

[DCRich203]

I have spoken to an Amcrest rep twice, for over 35 minutes each and they were not able to help me. I have my 16 channel DVR setup but am only using seven cameras (seven channels). The DVR is connected to the internet and i have a monitor plugged in via HDMI. I am not able to change the display on my monitor. It keeps scrolling through all 16 channels and shows random views (ie, single camera's to multiple, etc). I have looked and looked under display settings and have tried to set the display up differently but it still continues the same views on my monitor. There has to be a simple solution to this but i am unable to figure it out. Can anyone please help??

[Melvin]

Hi DCRich203,

Can you tell me the model number of your DVR and are you able to access menu from the monitor you plugged in ?

[DCRich203]

Melvin, sorry for the delayed response. I have Model# AMDV108118-S4. I am indeed able to access the menu on the monitor utilizing the mouse plugged into the DVR. But, no matter what settings i have attempted, it continues to scroll through the same sequence for the cameras.