The backup error occured

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weegreenblobbie
Posts: 1
Joined: Sat Dec 22, 2018 8:15 pm

The backup error occured

Post by weegreenblobbie »

I just bought an Amcrest NV2108E NVR and I'm trying to export a video clip to a usb drive but I keep getting an error dialog with "The backup error occurred." A file of 0 bytes is written to the drive.

Anyone facing this issue and resolved?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: The backup error occured

Post by Melvin »

Hi weegreenblobbie,

Try with an formatted usb possibly in fat32 format.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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