STOP with your invasive Chat Window!!!

[Melvin]

Hello CamMan,

Sorry to hear about your experience. The chat is only for sales if you have technical issues please go ahead and give us a call on our support phone number.

[brucewol]

Yeah, the chat window popup is very annoying

[CamMan]

Hello CamMan,

Sorry to hear about your experience. The chat is only for sales if you have technical issues please go ahead and give us a call on our support phone number.

Melvin,
I realize it is a sales chat window...but it is so annoying and the support has been so difficult to receive through the phone calls I had already made, as well as emails which went unanswered (as you know now from the post I made that same evening in the "Support" discussion), so I tried another method in vain. I tried to get a sales guy to forward my need to have someone from support contact me, since sales continues to pop-up so aggressively while the support languishes. After all, as I pointed out to him, the lack of quality support had already cost him a sale, and so long as the support continues to be poor, he will not sell as much equipment, and perhaps his ability to earn a living through the "sales" will be noticeable eventually, as the two are very definitely related. Don't you agree?
CamMan

[longedge]

You can minimize the chat window while you are on the website and it will not pop up again. If you close the chat might pop up again. We will be working on a better solution for this.

This may once have been true but it isn't now and a better solution was never found. Whatever was done made it worse. I tried to read up on the AB2WFCAM just now but got so fed up with the pop up which now comes back after a few seconds whether it's closed or minimised. I left. Absolutely infuriating!!