SOLVED--user error-New setup nv4108e but one ip Poe camera drops

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John94si
Posts: 29
Joined: Mon Jun 05, 2017 6:59 pm

SOLVED--user error-New setup nv4108e but one ip Poe camera drops

Post by John94si »

I have updated firmware when first setup and installed 2 cameras just fine and they work as they should. I added a third same camera today and it worked fine but drops. It will show when I scan devices and be green then red then go away completely.

Any ideas? How can I do a full reset on the nvr maybe?

Nv4108e soft 1004 version 3.200.ac00.0
Last edited by John94si on Wed Jun 07, 2017 3:42 pm, edited 1 time in total.
John94si
Posts: 29
Joined: Mon Jun 05, 2017 6:59 pm

Re: New setup nv4108e but one ip Poe camera drops

Post by John94si »

I just reboot again. And after 10 min the lost camera appears. We'll see if it stays.

And yes I've tried to reboot and change ports all that jazz
John94si
Posts: 29
Joined: Mon Jun 05, 2017 6:59 pm

Re: New setup nv4108e but one ip Poe camera drops

Post by John94si »

Its been up for days and after last nights scheduled reboot its gone.. Ive tried to change ports on the POE nvr with no luck.. this is not a good sign amcrest
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: New setup nv4108e but one ip Poe camera drops

Post by Melvin »

Hello John94si ,

So the issue is with only one camera and the issue follows the camera when you swap ports? How long is the cable that is connected to the camera and have you tried different Ethernet cable?
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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John94si
Posts: 29
Joined: Mon Jun 05, 2017 6:59 pm

Re: New setup nv4108e but one ip Poe camera drops

Post by John94si »

Ok resolved... my colors were off by 1 on my wiring.

Everything is working as it should.
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