snapshot has no accompanying video

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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mfong
Posts: 4
Joined: Wed May 24, 2017 12:12 pm

snapshot has no accompanying video

Post by mfong »

Hello,

I have alerts set up so I won't need to record 24/7.

Today for example when I had deliveries sent to my house. The email alert that I get sees the person delivering my items, however when I go to review the video, there is no video. Why is that?

May 24, 2017 at 13:03:44, a person delivers a package. I go to the appropriate directory to see the video, however there is no video there. I set it to 5 seconds of pre-record too. There's a video starting from 13:07:02 - 13:10:38.

A 2nd delivery was made by a different courier at 13:23:57. Once again only a screen shot with no accompanying video. The nearest video is 13:24:48 with nothing meaningful in it.

Thank you for reading.
Looking forward to hearing back from you guys.
mfong
Posts: 4
Joined: Wed May 24, 2017 12:12 pm

Re: snapshot has no accompanying video

Post by mfong »

Anybody?
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