SmartClient is unstable on my Windows 10 Professional machine

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
Post Reply
George_Tirebiter
Posts: 5
Joined: Fri Mar 24, 2017 5:55 am

SmartClient is unstable on my Windows 10 Professional machine

Post by George_Tirebiter »

It crashes at irregular intervals, roughly from 9 - 24 hours. Here is an example of the Application log trace:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2017-03-25T15:28:42.818804300Z" />
<EventRecordID>3681208</EventRecordID>
<Channel>Application</Channel>
<Computer>redacted</Computer>
<Security />
</System>
- <EventData>
<Data>SmartClient.exe</Data>
<Data>1.0.0.17</Data>
<Data>55a622af</Data>
<Data>SmartClient.exe</Data>
<Data>1.0.0.17</Data>
<Data>55a622af</Data>
<Data>c0000005</Data>
<Data>0000241a</Data>
<Data>123c</Data>
<Data>01d2a567cceac608</Data>
<Data>C:\Program Files (x86)\SmartClient\SmartClient.exe</Data>
<Data>C:\Program Files (x86)\SmartClient\SmartClient.exe</Data>
<Data>04991896-af1c-40ec-b818-4d7c25b0e5ab</Data>
<Data />
<Data />
</EventData>
</Event>
George_Tirebiter
Posts: 5
Joined: Fri Mar 24, 2017 5:55 am

Re: SmartClient is unstable on my Windows 10 Professional machine

Post by George_Tirebiter »

Another SmartClient issue: If I minimize the application while it is running, I can't switch back to it. The icon on the bottom of the screen disappears, and it doesn't show up in the ALT-TAB rotation. If I try to relaunch it I get an error saying that it's already running. The only way out of this is to go into Task Manager, kill it, then restart.
LaPazRico
Posts: 9
Joined: Sun Mar 26, 2017 1:30 pm

Re: SmartClient is unstable on my Windows 10 Professional machine

Post by LaPazRico »

Have you tried running it in Windows compatibility mode?
resnickc
Posts: 1
Joined: Thu Feb 01, 2018 7:28 am

Re: SmartClient is unstable on my Windows 10 Professional machine

Post by resnickc »

I am having issues with the smartclient crashing every 10-15 min. The web client seems to freeze in IE and Chrome? Need help as my client is ready to pull this system out.
Post Reply