Serial # Sticker is gone...

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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needsomehelp
Posts: 2
Joined: Tue Mar 13, 2018 7:14 pm

Serial # Sticker is gone...

Post by needsomehelp »

I have an IP2M-841S, in hand.

My wife thought it was smart to peel the serial # sticker off and add to her receipts folder for warranty purposes.

Problem is, now she can't find it.

How do I retrieve that info? I have the camera in my hand and just want to readd it to our system after swapping a new router.

Thank you so much.
needsomehelp
Posts: 2
Joined: Tue Mar 13, 2018 7:14 pm

Re: Serial # Sticker is gone...

Post by needsomehelp »

Well I answered my own question out of frustration.

If you have the actual camera in hand, you can plug it into a router via ethernet and check the LAN status page of your router. All of my cameras show their serial # as the connected device name, EXCEPT my camera in question, it just showed a truncated/incomplete version of the serial # (adding a _ in between the middle four characters).

For some reason, while plugged in via ethernet, I was able to see the serial-less camera's FULL serial # as an "Other Device" in Windows Network Folders via Explorer.

I used that serial # to re-add my stickerless camera to a new router.

I think I made sense there ;p
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