Sensitivity Settings missing for Region 2,3,4

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erix
Posts: 4
Joined: Tue May 17, 2016 9:15 pm

Sensitivity Settings missing for Region 2,3,4

Post by erix »

I just installed a single camera on a new AMDV10808 to test. The manuals and online tutorials all indicate that in Motion Detection settings, each Region has it's own sensitivity and threshold setting. However, on the version of the firmware my NVR came with, it seems like only Region 1 has Sensitivity and Threshold while Regions 2,3,4 only have Threshold settings. Is this right or did someone miss something on the latest firmware update?

This is true for the GUI on the device and on the Web Interface.
erix
Posts: 4
Joined: Tue May 17, 2016 9:15 pm

Re: Sensitivity Settings missing for Region 2,3,4

Post by erix »

For reference, this is what the manual specifies:

"When the setup button is clicked, the current channel’s interface comes into a full screen view. The
user can then set up to 4 regions, each with their own region name, sensitivity (1-100), and threshold
(1-100). Each region has a specific color, and the region selector tool is displayed when the mouse is
moved to the top of the screen."
erix
Posts: 4
Joined: Tue May 17, 2016 9:15 pm

Re: Sensitivity Settings missing for Region 2,3,4

Post by erix »

Spoke with Tech Support. Was told it is a bad firmware release and a known problem. This firmware has been out for 9 months (since Sept 16th, 2015). I guess it won't get fixed ever.
erix
Posts: 4
Joined: Tue May 17, 2016 9:15 pm

Re: Sensitivity Settings missing for Region 2,3,4

Post by erix »

seriously, still nothing...
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