Remote viewing via new phone - setup again?

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jetlynx
Posts: 1
Joined: Tue Aug 01, 2017 9:15 am

Remote viewing via new phone - setup again?

Post by jetlynx »

Hi,
I have two ProHD outdoor cameras and was able to view them via the Amcrest View Pro android app just fine. I just replaced the phone and ported all the settings and apps over. They no longer show up on the Amcrest View Pro app. Do I have to go and rescan the QR Codes again and go through the setup all over again or is there a work around to get them back into the app?
Thanks
Bruce...
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Remote viewing via new phone - setup again?

Post by Melvin »

Hello Bruce,

You can add the cameras again by just using the P2P set up under add connected device. Yes the code will have to be scanned.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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