Remote Access

[david21]

Hello,

Login to the camera web interface from a computer and go to Setup > Video and enable the substream and see if it works.

Hi i am having the same issue, I just don't know where to find the "enable sub stream" option. what is the 'web interface' where do i find it?

[Melvin]

Hello david21,

Its the same interface you get on a web browser on your PC after you either type in th4e ip address for the device in the web browser or when you click the 'e' symbol on the IP Config tool. There you have a bunch of settings that you can adjust.