Recorded videos have time jumps! Why?

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dtcamcrest
Posts: 12
Joined: Tue Nov 01, 2016 11:47 am

Recorded videos have time jumps! Why?

Post by dtcamcrest »

Hey experts!

I have two IP2M-841W. I notice that when it records videos, it loses seconds.

The two cameras are side by side. Just now a car passed by.

Camera A: The time jumps from 12:46:44AM to 12:46:50AM. https://goo.gl/photos/r8RKgb9S57uPyK7M6

Camera B: The time jumps from 12:46:48AM to 12:46:52AM. https://goo.gl/photos/cvTZcEZzik74mALPA

This results in the fact that the car passing by both of them is completely missed.

Can you help me understand what's up with this and what I can do to fix this?
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longedge
Site Admin
Posts: 598
Joined: Fri Mar 31, 2017 9:34 am

Re: Recorded videos have time jumps! Why?

Post by longedge »

I've found the only way to get reliable constant recordings is to keep my camera connected by ethernet. Wi-Fi works OK but stutters sometimes appearing to hang for anything 15 to 30 seconds. I got my first camera exchanged after spending a long online support session connected to Amcrest support. It's not critical for me as to be honest it's just a toy. If I was serious about havng a security camera I would only consider hard wired of some sort.
My AMCREST Cameras:-
2 x IP3M-941B firmware V2.620.00AC00.3.R, Build Date: 2019-12-18
1 x IP2M-841B firmware V2.420.AC00.18.R, Build Date: 2019-08-03
dtcamcrest
Posts: 12
Joined: Tue Nov 01, 2016 11:47 am

Re: Recorded videos have time jumps! Why?

Post by dtcamcrest »

But these videos are being recorded to the SD card - so it has nothing to do with the network.

Amcrest Tech support asked me to try hard resetting. I did. The problem was not resolved.
nmsr1196
Posts: 19
Joined: Thu May 24, 2018 5:08 am

Re: Recorded videos have time jumps! Why?

Post by nmsr1196 »

Hello, I just read this post.
Are you still having the same issue?
If not, what did you do to solve the issue?
patric
Posts: 199
Joined: Sat Jan 18, 2020 11:26 pm

Re: Recorded videos have time jumps! Why?

Post by patric »

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