Problem with two-way audio on Amcrest ProHD IP2M-841B

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Denab
Posts: 2
Joined: Mon Jan 09, 2017 3:40 am

Problem with two-way audio on Amcrest ProHD IP2M-841B

Post by Denab »

I purchased a Amcrest ProHD IP2M-841B on amazon,
but it's impossibile activate two-way audio because echo...

at the first time power on, i upgrade with last firmware... and i don't know if with past firmware
there was this problem...

if the problem not resolve, i think return it to amazon...

thank you,
Fabio Russo
Denab
Posts: 2
Joined: Mon Jan 09, 2017 3:40 am

Re: Problem with two-way audio on Amcrest ProHD IP2M-841B

Post by Denab »

i forgot... the firmware used to upgrade is : V2.420.AC00.15.R 9/8/2016 ..... is correct?
vidgeek333
Posts: 1
Joined: Wed Jan 18, 2017 8:54 am

Re: Problem with two-way audio on Amcrest ProHD IP2M-841B

Post by vidgeek333 »

I have the same problem, did you find a solution?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Problem with two-way audio on Amcrest ProHD IP2M-841B

Post by Melvin »

Hello Denab,

Please keep the camera away from other electronic equipment's to avoid feedback. Also if the phone is closer to the camera, it might face this issue. Enable only either mic or the speaker at a time. Also try adjusting the MIC volume from cameras web interface on a pc by going to setup> Camera > Audio.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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