Problem with DVR after update firmware

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Laz0911
Posts: 1
Joined: Wed May 03, 2017 11:54 pm

Problem with DVR after update firmware

Post by Laz0911 »

Hello,

After I updated the firmware of my DVR: ''AMDV10814'' (That exact model, no the ones that have more numbers after it) the NET blue light does't turn on when I connect my Ethernet cable. The moment I unplug, it turns on...

I can view the live images on the iphone/android app without problem, but when I try to access the web server on any browser (Windows/Mac) it doesn't work...


Any solutions???

Thanks,

Lazaro (Laz0911)
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Problem with DVR after update firmware

Post by Melvin »

Hello Laz0911 ,

As long as its working from mobile app, there is no issue with network connection. Please give us a call and we will be glad to look into the issue.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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eeleor
Posts: 2
Joined: Fri Oct 30, 2015 7:15 pm

Re: Problem with DVR after update firmware

Post by eeleor »

Laz0911 wrote:Hello,

After I updated the firmware of my DVR: ''AMDV10814'' (That exact model, no the ones that have more numbers after it) the NET blue light does't turn on when I connect my Ethernet cable. The moment I unplug, it turns on...

I can view the live images on the iphone/android app without problem, but when I try to access the web server on any browser (Windows/Mac) it doesn't work...


Any solutions???

Thanks,
hey i have the same issue what can we do

Lazaro (Laz0911)
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