Pan mode disables itself

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VanguardLH
Posts: 18
Joined: Thu Oct 27, 2016 1:04 am

Pan mode disables itself

Post by VanguardLH »

I will enable pan/tilt mode in the smartphone app. I'll be swiping around to move the camera and suddenly it stops moving (nothing changes in the app's display of the camera). Then I notice the Pan/Tilt button in the slider toolbar became disabled.

The difference between Pan/Tilt being enabled or disabled is the change from black on white text for the button to light blue on white text. That is little contrast between colors so I won't easily notice whether the mode is on or off, even as I am tapping on the button. Rather than show a flat button with minimal contrast in colors between the on and off modes, show the buttons as depressed (i.e., a 3D button) or highlight it with a background color for just the button when on (i.e., when pressed).

I don't why Pan/Tilt mode goes off. I'm in the middle of swiping around trying to get the camera to move to specific locations (see another of my posts about not being able to define presets). The camera is moving then stops moving despite more swipes on the smartphone. Pan/Tilt mode turned off. Why?

This is not due to some idle timeout between swipes (if such a feature exists). I'm swiping and immediately doing more swiping but the camera stops moving because Pan/Tilt mode turned off. My finger was nowhere close to the toolbar with the Pan/Tilt button so it wasn't an accidental "swipe by" getting interpreted as an off action.

Is this an issue with some momentary loss in connection across the network to the camera? Or is there some "feature" that will disable the Pan/Tilt mode after some time or number of swipes?
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Phone: Samsung Galaxy Core Prime (Tracfone locked)
Phone OS: Android 4.4.4 KitKat
Amcrest camera: IP3M-941
Amcrest app: View Pro 3.41.0204
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Pan mode disables itself

Post by Melvin »

Hello VanguardLH,

The pan/tilt should stay enabled once enabled as long as you are on the live view preview screen. Like you mentioned it can be a momentary disconnection of the network causing the app to reconnect or it can be a phone specific issue.
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