NVR-1104 Only Displaying I-Frames

[Adamm]

I have an NVR-1104 with 3 cameras connected. If I only have 2 cameras active, both display on the NVR's video output with smooth video at full frame rate.

Now, if I connect the 3rd camera, only channel 1 maintains the full 30 fps. The other two channels only show the I-frames, which creates a stop-motion effect. Extremely aggravating.

Any solution for this?

[Melvin]

Hello Adamm,

You can try dialing down the resolution of cameras. Try it from the NVR settings and lower the resolution to 720P and see if that helps. The NVR should be able to record all cameras but if more higher resolutions cameras are connected, the live view can be affected.

[Adamm]

Melvin,

You are correct that switching them all to 720p gets rid of the stop-motion on the NVR live view.

But now I seem to have uncovered a new issue...

When a car drives by, the live view shows smooth motion as the car enters the frame and drives through it. If I go back and watch that same footage on the NVR, the recording may get the whole drive-by, or the car may only be visible for one or two frames before disappearing. It seems to teleport down the street, which is unacceptable for security.

Same thing happens when people walk by, it's just not as pronounced because they are moving slower.

I am running my cameras at 720p, 30fps, 4096kbps. Any thoughts?

[Melvin]

Hello,

Try to lower the bps and see if it works. Also play back only one channel at a time and see if it makes any difference.

[Adamm]

Tried both of those already. No change.

Don't you think it's a bad answer to say "lower your bitrate"? The point of surveillance using HD equipment is to get quality video at a bitrate that allows faces and license plates to be identified at a distance. The recording equipment should be capable of handling whatever the camera can throw at it.

[Adamm]

Thanks for not replying. I should have bought Ubiquiti cameras. The support here is crap. You guys don't even know how your own products work.