NV4116E NVR - Cameras Constantly Losing Connection

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equatis
Posts: 1
Joined: Fri Oct 05, 2018 12:26 pm

NV4116E NVR - Cameras Constantly Losing Connection

Post by equatis »

Hello Everyone,

I was hoping someone might be able to offer some help/suggestions.

I have zero experience with dedicated NVR's (I've used Blue Iris for a long time). A friend from church recently purchased an Amcrest NV4116E and four wireless cameras to look at his house while he's out of town for a few months for military stuff. He asked me if I could help him out and we gave it a shot.

Here's the problem we're running into - https://www.youtube.com/watch?v=XjxlXzaL1gU

I assigned static IP's like I did on my own Blue Iris setup:

DVR: 192.168.1.10 (Direct Connect to Router)
Cam1: 192.168.1.11 (2.4Ghz)
Cam2: 192.168.1.12 (2.4Ghz)
Cam3: 192.168.1.13 (5Ghz)
Cam4: 192.168.1.14 (5Ghz)

I added all the cameras through the NVR. It seems to recognize them instantly and adding them is no problem. The problem is the feeds only run for a short while and then the connection is lost and reconnects after a short while. It's a never ending loop and I'm stumped as to what's causing it.

1. They have very minimal traffic on their router and the cameras all have excellent signal quality to router.

2. If you view the cameras through the built in Amcrest software on the camera through internet explorer or chrome (ie: http://192.168.1.12), the video feed is smooth and never loses connection. I opened every camera in four different browsers and they all operate perfectly and quickly respond to PTZ control. It's only when viewing through NVR that it does this.

3. The cameras aren't losing connection at all. Despite the camera feed "losing connection" on the NVR, the browser view remains perfect.

Any help is greatly appreciated.

Joe
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