NV1104 playback issue

[goya]

Web interface for NV1104 channel 1 playback timeline snapping back to hour mark!

Used to work great couple days ago. Today it's a mess. Camera playback timeline works just fine

So if I click on 1:13:00 it snaps the playback to 1:00:00 and if I click on 4:35:30 it snaps me back to 4:00:00

So how can I fix?

[Melvin]

Hello goya,
So you are using the DVR's web interface? Can you try using a different browser or clear the browser cache and try again? I would also suggest the Amcrest Surveillance Pro software for you.

https://amcrest.zendesk.com/hc/en-us/ar ... llance-Pro

[goya]

Same thing is happening with Amcrest Surveillance Pro software. So the issue is how the nvr and channel 1

Is there anyone from Amcrest support that could help me since the problem started it has not gone away and it makes it very hard to use playback

[Melvin]

Hello,
Please contact our support via phone or email and we would be more than happy to take a look.

https://amcrest.com/contacts