NV 4108E - ..You have no right .. display/login issue

[rayleaf]

When I use IP config and see the nvr on the list I click the e and get the login display to input the user name admin and input my password and get the required NVR display. BUT when I click on the top LHS selecting a camera(either main or substream) I get on the view display a message....You have no right. There is no live view for the camera except this message.

But when I input the my remote/my public IP + the nvr port I get everything working with live view,etc.

Has anyone experience this when the local IP will not work with a ...You have no right ...message while using the remote/my public IP+port everything works.

I have a windows 10 PC and a windows 7 PC and tested on both PCs. I have used IE and Firefox on both computers and each computer has a different antivirus program. I have in fact removed my antivirus short term on my Windows 10 PC as a test also. In all these tests I continue to get this message when I input the local IP and get the same message...You have no right. When I input my remote IP and port everything works well and have complete access on either computer. I have checked my router with the router customer tech center for help and they tell me the issue is on the Amcrest side. I also have not changed anything on the nvr under...settings/system/account/modify user or modify group...the settings are as received with the nvr.

This is my second NV 4108E as the first one was replaced in the first 30 days due to RMA and now I have this new again.

Hope someone has some possible solution as Amcrest tech support could not help me.

[aaronaudio09]

I have the same issue tonight. Did you ever find a solution?

[Melvin]

Hello aaronaudio09 ,

Not sure what is causing this but try restoring the settings to factory Defaults under settings > System and this should help.

[WilliamA]

I'm having the same issue with a NV2116. A factory reset makes it work one time but after the second logon I get the "you have no rights" when previewing the cameras via the web interface. How can I fix this? I don't see the firmware posted in the Amcrest site to try to reload it.