Nothing via LiveView.com

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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ksp01
Posts: 22
Joined: Sat May 14, 2016 4:09 pm

Nothing via LiveView.com

Post by ksp01 »

I'm at LiveView.com and all I have is the interface with no live view or playback video, just a blank screen with the controls, etc. Did I miss a step somewhere?

The connection at home is good; I get the live feed and playback there with no problems. I'm using IEExplorer 10, Windows 8.

Thanks.
Amcrest IP2M-841 ProHD 1080P
ksp01
Posts: 22
Joined: Sat May 14, 2016 4:09 pm

Re: Nothing via LiveView.com

Post by ksp01 »

*****SOLVED*****

Finally had a few moments available to call tech support a short time ago. The "problem" turned out to be amazingly simple. When looking at the interface (I was in Live View mode), there's an "IPC" text located at the top right corner. I just had to click that and the Live View from my home appeared.

I don't see a notation to that effect in the user manual on page 20. Maybe for some it's somehow automatically checked when the eye icon is clicked after initial setup, but if not and anyone else is having trouble, clicking on IPC might help.
Amcrest IP2M-841 ProHD 1080P
oscar993
Posts: 2
Joined: Wed Mar 30, 2016 11:22 pm

Re: Nothing via LiveView.com

Post by oscar993 »

I'm having the same problem but I don't have an 'IPC' text anywhere on the screen. Any other ideas?
oscar993
Posts: 2
Joined: Wed Mar 30, 2016 11:22 pm

Re: Nothing via LiveView.com

Post by oscar993 »

OK, I cleared the browser cache and restarted liveview and got the IPC at the top right. Thanks for posting this info.
ksp01
Posts: 22
Joined: Sat May 14, 2016 4:09 pm

Re: Nothing via LiveView.com

Post by ksp01 »

I'm glad the information helped. Clearing the browser cache is a good tip that might come in handy in the future, so thank you for posting your solution too.
Amcrest IP2M-841 ProHD 1080P
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