Not Recording

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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bmeredith
Posts: 3
Joined: Fri Sep 23, 2016 6:07 am

Not Recording

Post by bmeredith »

I upgraded my service plan for the 7 day recording. When I go to amcrestcloud.com there are no recordings for past days, only current.
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Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Not Recording

Post by Melvin »

Hello bmeredith,

Please contact our support as we need more information from you to fix the issue.

https://amcrest.com/contacts
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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