No recording

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bhc1
Posts: 6
Joined: Thu Aug 02, 2018 8:54 am

No recording

Post by bhc1 »

I have a IP3M-HX2 wireless camera. I receive notications in Amcrest View Pro app when it detects motion. But when I try to view the videos, it says "no recording". I have tried to reset the camera by pressing the little button at the back, unplugged the power cable at the back, reboot the camera using Amcrest Web View but nothing helped. I was working before. I have two more cameras (different models) but don't have a problem with these two cameras. Does anybody know what else to try?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: No recording

Post by Melvin »

Hi bhc1,
Make sure your sd card is working which is inside the cameras, In push notification settings select the push type as video.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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