No recording issue

[angrydroid]

I am using amcrest ipm-721s, and for about 6 months now I can't get any recordings through my android app. I get alerts and when I go to select them it says no recordings. I tried formatting my sd card, uninstalling and reinstalling the app countless times now, changed the time from 12H to 24HR, all of which is not working. It's recording footage I can see the data filling on the card. But seems it just won't let me view the recordings.

[Mildew]

Can you post a screen shot of where you are when you're trying to play the recordings?