No emails received on video detection

[brucewol]

Hi I've amcrest ip2m-841b that i can't get to send email alarms.
Software Version 2.420.AC00.11.R, build : 2016-01-06
WEB Version 3.2.1.318298
ONVIF Version 2.4.1

Took me awhile to figure out how to set and get to stick the video detection schedule but think I've got this set correctly. I've attached a copy of my schedule. Email test works correctly. Motion detection is enabled. My detection area is full screen as orange, sensitivity 60, threshold 5. In the detection area screen, if I wave my arms, i get activity on the screen. But I don't get emails. Also don't get any records in my Alarm Type - motion detect log. So I'm thinking I need to toogle something else on but what????

[Melvin]

Hello brucewol ,

Check the 'Attachment' box under email settings. Under video detect, make sure the 'snapshot' option is checked. Also ensure that the recipient email address is added. It can be the same as sender.

[brucewol]

thanks Melvin. I found the same info on another post and was going to update my post with this info. I needed both email attachments and video detection snap shots selected.