No Continuous Recording

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
Post Reply
ksp02
Posts: 20
Joined: Fri Aug 26, 2016 2:19 am

No Continuous Recording

Post by ksp02 »

I've just set up a fourth camera and this one isn't recording continuously. In the schedule, general is selected but the only bars showing are yellow and red - no green. There weren't any problems with this on the other cameras so I don't know what might be going on now unless it has to do with the recent firmware upgrade.

Help, please? I need the continuous recording to work.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: No Continuous Recording

Post by Melvin »

Hello ksp02,

You need to click on the gear icon next to the yellow and red bars and then check the 'general' record option copy this for all days and save it.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
ksp02
Posts: 20
Joined: Fri Aug 26, 2016 2:19 am

Re: No Continuous Recording

Post by ksp02 »

Thanks Melvin, however I had already done that, multiple times, plus reset, etc. I only got it to work after disconnecting my other camera. Does it matter if both are on the same port? Otherwise, I don't know why disconnecting the other camera made the difference.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: No Continuous Recording

Post by Melvin »

Hello ksp02,

No the port should not be a problem for this issue. So do you still have the problem when the second camera is connected? That is very strange then.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

Image
Post Reply