no camera feed

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alliegirl0407
Posts: 1
Joined: Sun Jul 10, 2016 7:48 am

no camera feed

Post by alliegirl0407 »

I have a Amcrest 960H and my video feed went out yesterday. I cant get any video on my iPhone or ipad either. anyone have any suggestions?
Flyaway79
Posts: 6
Joined: Sat Feb 06, 2016 10:17 pm

Re: no camera feed

Post by Flyaway79 »

Try updating your apps. I had the same problem and did an update and it works now.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: no camera feed

Post by Melvin »

Hello alliegirl0407,

Do you have a monitor connected to the DVR and do you get the live feed on the monitor? If not, ensure that the all the connections are intact and reboot the DVR. Also, from the settings of the DVR, Go to settngs > System > General and Change the Video standard to NTSC from PAL and reboot the DVR. Please contact our technical support if you are still facing issues.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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