Network Unstable error

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c5vette211
Posts: 1
Joined: Mon Feb 13, 2017 8:56 pm

Network Unstable error

Post by c5vette211 »

IP3M-943B
NV4108

I just finished setting up my camera system. I accessed my NVR via web view/ipaddress in browser. I keep getting a "network unstable please wait" error. Then a few min later the camera connects. I have noticed that the camera getting the error also has slower kbps_m (hovers at 105) and is the closest to the router. the other camera that is furthest away hovers around 229 Kbps_m. My wifi is running at 75/102 so I think the speed is ok. Any thoughts on why I am getting this error?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Network Unstable error

Post by Melvin »

Hello c5vette211,

Some times wifi might not connect even when camera is closer to the router when separated by multiple walls etc.

You can try lowering the resolution of cameras in the NVR settings to see if that improves the situation. Go to set up > Camera > Audio/Video and set a lower resolution and try. Please give us a call if the issue is unresolved.

https://amcrest.com/contacts
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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