Motion Detection Emails Not Sending

[t84a]

Model IP2M-842EB

Software Version
2.420.0000.0.R, build : 2016-08-15
WEB Version
3.2.1.280475
ONVIF Version
2.4.1

Test email works fine.

I have another Amcrest and probably 20 Foscams setup around the country.

Melvin, I'd be happy to give you remote access to the camera.

Thanks

[Melvin]

Hello t84a,

Unfortunately I cannot connect to your camera. Please ensure that the motion detection schedule is enabled and send email option checked. The attachment option in mail settings and snapshot in video detection settings should also be checked.

Please give us a call if you are still facing issues.

https://amcrest.com/contacts

[t84a]

Called in and got it working. Not sure how or why but he went to Camera -> Video -> Snapsot

and set it to Event.

Kudos to Amcrest for helping.