I have always received been able to view the recorded video clip on the Amcrest Cloud whenever motion has been detected.
However, today for some reason, even when I receive a motion detection alert (push notification and email), nothing shows up when I go to the Cloud. I have received over 5 alerts over the past two hours, yet no videos appear on the Cloud. I have never had this issue before and none of the settings have been changed on the camera or on the cloud (to my knowledge).
It is disconcerting when I know that motion has been detected, but I cannot see what has happened to trigger that alert.