We can all see your response times Melvin. You were able to answer 5 posts in less than an hour. That's amazing. Here are just a few from yesterday. Singlehandedly supporting these issues. You keep it up.
Melvin's performance.
Sep 26th Melvin has addressed 5 posts in a one hour period.
Re: Password character limit in new firmware
Unread postby Melvin » Mon Sep 26, 2016 7:22 am
Hello rhys_rhaven ,
Thank you for the feedback. I will keep our R&D team posted on this.
Re: Loud humming when inserting SD card - unit stops working
Unread postby Melvin » Mon Sep 26, 2016 7:05 am
Hello Mike,
Please email rma@amcrest.com if you would like to replace the camera.
Re: Firmware Update for IP3M-943W
Unread postby Melvin » Mon Sep 26, 2016 6:46 am
Hello markplewis,
I am not sure about that at the moment . I will keep the R&D team posted on this.
Re: Playback the recording of an offline camera.
Unread postby Melvin » Mon Sep 26, 2016 6:35 am
Hello Hank Wolf ,
Apologize for the confusion but if the device is offline unfortunately there is no way to get the recordings to play back on the software. Blue Iris should be able to play back recordings irrespective of the camera being offline. The next option might be to set up a local NAS device such as the WD cloud and record using the FTP feature.
Re: auto reboot
Unread postby Melvin » Mon Sep 26, 2016 6:31 am
Hello Otis,
Sorry to hear that. I will keep the development team posted on this issue.