Local PC-DVR broke in new version

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opentoe@gmail.com
Posts: 18
Joined: Thu Aug 11, 2016 1:11 pm

Local PC-DVR broke in new version

Post by opentoe@gmail.com »

I created a local PC-DVR to auto-record some motion detection. Just on the local machine with an attached hard drive. Very simple. I allocated 200GB of space, since that's all I could allocate. So I saw there was an updated version of the surveillance pro software and I upgraded, which comes built in with the PC-DVR. Now when I click on the PC-DVR everything is grayed out and I can't manage the allocated space at all anymore. What's going on here? I really don't want to move back to an older version of the software, but it seems the new version broke at least the local PC-DVR function. Any ideas here? I viewed the online instructions, checked everything I could think of but all those options are grayed out. Any suggestions?
amcrest pcdvr grayed out.JPG
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Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Local PC-DVR broke in new version

Post by Melvin »

Hi,

Please ensure the below steps are done in Amcrest Surveillance Pro.

1) Please go to Devices and add the PC as a device list. For this, go to the option 'Devices'.
2) Click on the 'Add' button.
The next field will ask for the following info;
a) Device name: This can be anything eg: PC NVR
b) Method to add: select 'ip/Domain'.
c) Ip/Domain name: This should be the ip address of your computer
d) Port: 37777
e) Group name: Default
f) Username: admin
g) Password : admin
h) Click add
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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opentoe@gmail.com
Posts: 18
Joined: Thu Aug 11, 2016 1:11 pm

Re: Local PC-DVR broke in new version

Post by opentoe@gmail.com »

Yes, that did the trick and let me allocate space on the local drive. Thanks.
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