Live view issue

Have some questions or having issues with your IP Camera(s), Post them here for the mods and other users to assist you with.
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qplo
Posts: 2
Joined: Wed Aug 03, 2016 4:16 pm

Live view issue

Post by qplo »

I have 2 IPM-722S wirelwess. Both are working fine on Surveillance system software on my PC. On Live View, I can see 2 live feed. but both will not really live. I can see on the upper right corner with date and time stamp on screen, and the time (second) will stop and start in random. That mean when I play back the motion capture then i will miss a lot of motion record or even skip it because the time frame stop and start.
Any one or tech support can fix this problem. Thank you
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: Live view issue

Post by Melvin »

Hello qplo,

The slow fps could be because of less network signal at the camera location. You can try lowering the resolution to 640x480 and it might help. Please contact our support so that we can look into the issue in detail.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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