IPM-HX1 SMTP Email Intervals

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shawnhaywood
Posts: 16
Joined: Tue Nov 08, 2016 10:51 pm

IPM-HX1 SMTP Email Intervals

Post by shawnhaywood »

I have my Amcrest camera set to email a snapshot with an interval of 300 seconds (5 minutes). However, I'm receiving emails several times a minute. Any idea why?
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: IPM-HX1 SMTP Email Intervals

Post by Melvin »

Hello shawnhaywood ,

The email snapshot option can only be activated with motion detection. If you want to reduce the number of alerts, increase the 'anti dither' time under Video detect settings. However the max of this timing is only 100 seconds.
Can't find your answer on the forum? Try our Knowledge Base! https://amcrest.zendesk.com/hc/en-us

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