IP4M-1026W doesn't save Sub Stream data

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teckel
Posts: 1
Joined: Wed Jan 15, 2020 1:27 pm

IP4M-1026W doesn't save Sub Stream data

Post by teckel »

I'm trying to change my sub stream settings and while they save, they keep reverting back to different settings.

I'll set it, it says it saves, I get out and get back in and they're all set. Then, after a few minutes they go right back to different settings. What's really bad about it is that the default settings it keeps going back to is a 1792 bit rate, which is really high for a sub stream. I've tried changing just one value at a time and it still changes back.

Running the latest version 2.420.AC01.3R30
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Revo2Maxx
Site Admin
Posts: 6820
Joined: Sat Jun 15, 2019 3:05 pm

Re: IP4M-1026W doesn't save Sub Stream data

Post by Revo2Maxx »

Just an idea but are you using the Cloud Service? If you are you will want to make the changes in there as well or the Cloud will change things back... This is Free or Paid services...

Also you can look in the Logs and see what is making the change! What I would do if your still on older FW that lets you clear out the Logs.. I would go in Search your logs, Then back up the logs then clear. Then after all that there is fresh empty logs.. Then go make your Changes for Encoding save as you would... Then when you return look at the settings for the encoding and if it changed before doing anything I would go look at the logs and Back them up and compare to see if it was an Admin Change or System or even a Blank user that did the change. Blank user in past for me anyway before doing away with the Cloud was the Cloud making changes...
Be Safe.
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