IP3M-956 Dome Camera Loses Image

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zeke46
Posts: 2
Joined: Fri Feb 16, 2018 11:05 am

IP3M-956 Dome Camera Loses Image

Post by zeke46 »

Hello,

I installed a IP3M-956 Dome Camera with a POE connection. All connections are solid. Unfortunately, the camera loses signal intermittently. It will be up for five minutes, and then down for 20 minutes. Any suggestions on how to have this camera work reliably?

Thanks.
Melvin
Site Admin
Posts: 2210
Joined: Wed Oct 14, 2015 2:20 pm

Re: IP3M-956 Dome Camera Loses Image

Post by Melvin »

Hello zeke46 ,

Is the cable connected too long? Please try using a different cat5E or Cat6 cable.
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zeke46
Posts: 2
Joined: Fri Feb 16, 2018 11:05 am

Re: IP3M-956 Dome Camera Loses Image

Post by zeke46 »

This camera replaced another camera. The previous camera never had a problem with the same length cable. I will try a different cable when the weather improves.
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